My account value is not equal to my broker

We strive for the most accurate possible comparison between PDT and your broker. Still, it's difficult to arrive at exactly the same account value. This is due to the following factors:

• Some brokers automatically convert currencies when you buy (such as DEGIRO's AutoFX) and charge costs for this that we can't import. You can add these costs manually as conversion costs on an FX conversion, via Create an action.
• A security price may only be updated after the exchange has closed. Many brokers work with delayed or realtime data, which means the price can differ. You can see per security when the price was last updated. How often are effect prices updated?
• We might not have been able to import a specific security yet. On the actions page, we show which securities we couldn't load. We're continuously expanding our dataset. Is yours not listed yet? Let us know via An effect is not available.
• Stock split(s) and/or other corporate actions have been processed that aren't yet correctly reflected in PDT. This is often the explanation when a specific security deviates strongly from your broker. In that case, please contact us. Give feedback within PDT
• An incorrect exchange has been selected for a security. Prices can differ per exchange, so check whether you selected the correct exchange during the import. You can edit actions to the correct exchange later. Edit or delete an action
• Do you trade in different currencies? Then we prefill the exchange rate of that day for every amount. If your broker used a different rate, small differences can arise. When editing an action, click the exchange rate and enter your broker's rate. You can also correct your cash position per currency via My cash position does not match my broker(s).
• We show your account value in your base currency. If your broker shows the value in a different currency, that causes a difference too. You can change your base currency in your portfolio settings, see Change your base currency.

Does your PDT account deviate too much from your broker and none of the reasons above explain it?

We can't look inside your broker account, so it's sometimes hard to see what's going wrong based purely on your PDT portfolio. You can help us by comparing your securities side by side with your broker. If there are differences in the end-of-day prices, the average purchase price (APP) or the number of securities held, we can look more specifically for a solution.

Please contact us and we'll be happy to help you.