DEGIRO actions are processed twice

After importing your DEGIRO account, it can happen that transactions are processed twice. It means that on the action page you will see the same transactions, which increases your account value.

Fortunately, this problem is easily solved by deleting your imported actions and uploading a DEGIRO CSV again. When deleting your imported actions, manual actions will remain in the system. In addition, previously created strategies remain linked.

Clear your portfolio

You can clear your portfolio via your "Account > Personal data > Delete actions". The following article can help you with that: Clear my portfolio.

New DEGIRO import

After clearing your portfolio, you can upload a new full DEGIRO CSV. Make sure you select the start date, from before your very first broker action. The following article can help you with that: Import your DEGIRO account.

If the steps above still do not provide a solution, please contact us.

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